FAQs
Size Chart
Size Conversion Chart
What is the Standard Delivery Time?
Each order is custom made. Standard delivery is four to five weeks.
What is your Return Policy?
Returns
Our return policy allows customers to return unused items within 7 days of receipt. You will be charged a 10% Restocking Fee.
Defects
Note that if the product contains a defect, we’ll gladly replace it and send it the client's way at no extra cost. If, however, producing the item anew doesn’t allow for a better version of it, we’ll issue a credit.
Where are your products made?
Our products are designed by Sue Mincher here in Florida.
The products are then made in Canada.
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